Training

Training & Image Consulting

MITR HR Solution is a trusted name in Soft Skills Training, Behaviour Training, Sales Training and Image Consulting. We support Organizations and People become more efficient & productive at their tasks & in Life. Mitr imparts successful trainigs through its Outcome Oriented Learning Approach (OOLA) consisting a wide variety of classroom & virtual learning solutions.

Give your business the sharp edge by enhancing your people’s soft skills through our comprehensive Soft Skills & Behavioral Training solutions.

Customer Delight Training: “CUSTOMER WAS, IS & WILL BE THE KING” Do you know?
  • 89% of consumers began doing business with a competitor following a poor customer experience.
  • 86% of consumers will pay more for a better customer experience.
  • 92% of consumers never give negative feedback and shift business to competitor.
  • Only 26% of companies have a well-developed strategy in place for improving customer experience.
Hence, a training which gains the Customer Satisfaction edge is a must to grow our business in this highly competitive world.
SERVICES
Power of Adroit Selling Skills: Use Selling Skills as a Tool to enhance learner’s Interpersonal quality interactions with customers and thus, filling the gap between enquiry and buying. It’s imperative for the Sales Team to use the gist of right Selling Skills while dealing with potential customers enabling them to close and seal the deal.
Impeccable Business Communication: Communication is a vast subject. Today our success majorly depends on our impeccable communication (Vocal & Verbal) skills be it interpersonal or business relations. Deal makes or breaks basis communication. Effective E-mail writing and telephonic etiquettes are equally important while dealing with Clients & Customers.
Dexterous Body Language: Understanding the right Body Language is an integral part to achieve success in every spheres of life. How people perceive your image basis your Body Language is the key.

Stress Management: Stress is the “wear and tear” which our minds and bodies experience as we attempt to cope with our continually challenging and changing environment. Today almost 85% people are suffering from STRESS which evidently affect their performance at work. With the help of Stress Management training, employees can cope up with the stress and improve their efficiency at work.

Leadership Development Training: The purpose of the leadership training is to make leaders competent to function effectively and manage and influence the employees. It assists in organizing and synthesizing complex ideas into a tapestry of words and images. It also aid in improving the critical skill- visioning process and eventually aiding in analysing the past, understanding the present and exploring options to craft a clear future vision.

Conflicts to Collaboration: Wherever there are people there are conflicts. Conflicts occur over money, goods, services, power, possession. It takes place at home, at work between Individuals, teams, groups, states and nations. Since Conflict is inevitable and natural it would be wise to understand the reasons of conflict and then the ways to resolve it.

Negotiating Skills- Negotiating for Success: In today’s world, Negotiation is a skill and no one can do without it. It would be fair to say that throughout the day we are involved in some form of Negotiation or the other. Whether it is in our work situation or in our personal lives, Negotiation is a continuous activity.

Training on Interpersonal Skills: A strong bond between two or more people refers to Interpersonal relationship. It’s a pre requisite for team work and effective execution of any assignmenet personally & professionally. Ironically 80% people fail at Interpersonal skills.

Goal Setting: “AN UNWRITTEN WANT IS A WISH, A DREAM, A NEVER HAPPEN. THE DAY YOU PUT YOUR GOAL IN WRITING IS THE DAY IT BECOMES A COMMITMENT THAT WILL CHANGE YOUR LIFE. ARE YOU READY?”

Creating lasting First Impression: “First impression can never be achieved in the Second Meeting”

Training on creating a lasting first impression by breaking ice and understanding the human behavior dynamics.

Further, the Image Consulting Workshop has been conceptualized and designed by seasoned HR professionals in collaboration with the ICBI, UK certified trainer to prepare and groom the employees to face the corporate world and understand the impact of image management. The focused areas in this training session will include the following–

Power Dressing : –

  • Why power dressing is important.
  • Impact of different colours / hair styles, etc. and the impact on personality.

Personal hygiene and Office makeup

  • Image makers or breakers
  • Body care tips i.e. foot care, nail filing, body odour etc.
Business Etiquettes
Managing appointments, attending meetings, telephone answering Do’s and Dont’s
  • Hand Shake – the right way
  • Body postures, eye contact, etc