📍 Location: New Delhi
📊 Experience: 5+ Years
🏭 Industry: Hospitality
What we’re looking for:
- 5+ years of front-office experience in luxury hospitality, hotels, clubs, or similar premium environments.
- Strong experience in front-office operations and team supervision.
- Excellent communication and interpersonal skills.
- Strong customer-service and relationship-management abilities.
- Good organizational and problem-solving skills.
- Ability to handle member concerns professionally and maintain composure in a fast-paced environment.
- Bachelor’s degree in Hospitality, Hotel Management, or a related field.
What you’ll bring:
- A strong member-first and service-oriented approach.
- Experience leading, coaching, and coordinating front-office teams.
- Ability to manage daily operations, schedules, reservations, and member requests.
- Confidence in handling complaints and resolving issues effectively.
- Strong attention to detail and administrative skills.
- Commercial awareness with the ability to identify upselling and revenue-generation opportunities.
- Familiarity with hospitality/front-office management systems is an advantage.
- Commitment to confidentiality, professionalism, and luxury service standards.
To Apply : Email on trishna.d@mitrhr.com, nidhi.d@mitrhr.com