📍 Location: Site Office / Experience Center – Bengaluru
💼 Department: Sales & CRM
🎓 Qualification: MBA (Preferred)
⏳ Experience: 1–3 Years
🛎️ Key Responsibilities
🏢 Front Office & Guest Management
-Welcome walk-in clients and channel partners professionally
-Ensure a warm and premium hospitality experience
-Maintain visitor records with accurate contact details
-Assign visitors to the appropriate sales representatives
📊 Lead Coordination & CRM Support
-Enter all walk-in and site visit details into CRM accurately
-Coordinate with internal teams for scheduled site visits
-Support the sales team in documentation and booking formalities
-Collect post-visit feedback from prospects
🚗 Site Visit Experience Management
-Coordinate project site tours and visitor assistance
-Ensure show units and presentation areas are ready for visits
-Maintain marketing collaterals and sales materials
-Ensure presentation equipment and displays are operational
🤝 Channel Partner Coordination
-Assist channel partners during client visits
-Record and tag partner details in CRM
-Share necessary project information and materials
📈 Reporting
-Prepare daily walk-in and site visit reports
-Maintain source-wise visitor analysis
-Track customer experience feedback
✅ Required Skills
– 1–3 years of experience in hospitality, front office, or real estate customer service
-Strong communication skills (English + regional language preferred)
-Professional appearance and customer-focused mindset
-Basic knowledge of CRM systems and MS Excel
-Strong coordination and multitasking abilities
⭐ Preferred Experience
-Exposure to premium residential projects
-Experience in the Bengaluru real estate market
Interested may please write on jenet.s@mitrhr.com