\ud83d\udcbc Experience: 1\u20133 Years<\/p>\n\n\n\n
\ud83c\udfd7\ufe0f Industry: Real Estate \/ Hospitality<\/p>\n\n\n\n
\ud83d\udd39 Key Responsibilities<\/p>\n\n\n\n
\ud83d\udccc Customer Journey Mapping<\/p>\n\n\n\n
-Map and analyze customer experience flows across digital and physical touchpoints<\/p>\n\n\n\n
-Track customer movement and engagement quality during on-site visits<\/p>\n\n\n\n
-Conduct detailed audits of the enquiry-to-booking journey<\/p>\n\n\n\n
\ud83d\udcca Conversion & Data Analysis<\/p>\n\n\n\n
-Monitor conversion metrics across different stages of the sales funnel<\/p>\n\n\n\n
-Analyze quality of leads, engagement levels, and booking ratios<\/p>\n\n\n\n
-Prepare structured reports and data-driven insights for management<\/p>\n\n\n\n
\ud83c\udfc1 Competitive Benchmarking<\/p>\n\n\n\n
-Study and benchmark competitor customer journeys<\/p>\n\n\n\n
-Identify best practices and recommend experience enhancements<\/p>\n\n\n\n
\ud83e\udd1d Cross-Functional Coordination<\/p>\n\n\n\n
-Work closely with Sales and Marketing teams<\/p>\n\n\n\n
-Align experience strategy with conversion goals<\/p>\n\n\n\n
-Support execution of customer-centric initiatives<\/p>\n\n\n\n
\ud83d\udc64 Desired Candidate Profile<\/p>\n\n\n\n
\u2013 1\u20133 years of experience in Customer Experience, CRM, Sales Operations, or Real Estate\/Hospitality<\/p>\n\n\n\n
-Strong analytical and process-oriented mindset<\/p>\n\n\n\n
-Proficiency in CRM tools and reporting<\/p>\n\n\n\n
-Excellent communication and interpersonal skills<\/p>\n\n\n\n
-Ability to translate customer insights into business improvements<\/p>\n\n\n\n
Interested may please write on shruti.g@mitrhr.com or prajwala.s@mitrhr.com<\/p>\n<\/body>","protected":false},"excerpt":{"rendered":"
\ud83d\udcbc Experience: 1\u20133 Years \ud83c\udfd7\ufe0f Industry: Real Estate \/ Hospitality \ud83d\udd39 Key Responsibilities \ud83d\udccc Customer Journey Mapping -Map and analyze customer experience flows across digital and physical touchpoints -Track customer…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[300],"class_list":["post-757","post","type-post","status-publish","format-standard","hentry","category-jobs","tag-mitrhrjobs-customerexperience-realestatejobs-salesoperations-cxjobs-hiringnow-conversionoptimization-crm-hospitalityjobs"],"_links":{"self":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/comments?post=757"}],"version-history":[{"count":1,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/757\/revisions"}],"predecessor-version":[{"id":758,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/757\/revisions\/758"}],"wp:attachment":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/media?parent=757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/categories?post=757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/tags?post=757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}