\ud83d\udccd Location : Mumbai<\/p>\n\n\n\n
\ud83d\udcbc Industry : Travel & Tourism<\/p>\n\n\n\n
\ud83e\uddd1\u200d\ud83d\udcbc Experience<\/p>\n\n\n\n
-Total: 6+ years<\/p>\n\n\n\n
-Relevant: 5+ years in ticketing operations<\/p>\n\n\n\n
\ud83d\udeb9 Gender Preference : Male candidates only<\/p>\n\n\n\n
\ud83d\udd52 Shift Details : 24\u00d77 rotational<\/p>\n\n\n\n
-Afternoon Shift: 3:00 PM \u2013 11:30 PM (Work From Office)<\/p>\n\n\n\n
-Night Shift: Work From Home<\/p>\n\n\n\n
Key Responsibilities<\/p>\n\n\n\n
-Handle domestic and international air ticketing operations<\/p>\n\n\n\n
-Provide reservation, ticketing, booking, hotel, and car rental support<\/p>\n\n\n\n
-Manage travel requirements for corporate and premium clients<\/p>\n\n\n\n
-Work on Galileo reservation system for bookings and fare checks<\/p>\n\n\n\n
-Ensure compliance with client travel policies and internal processes<\/p>\n\n\n\n
-Provide accurate routing, fare options, and cost-effective travel solutions<\/p>\n\n\n\n
-Convert travel enquiries into confirmed bookings through consultative support<\/p>\n\n\n\n
-Ensure strict adherence to TATs for bookings, changes, cancellations, and refunds<\/p>\n\n\n\n
-Coordinate timely billing for issued tickets and processed refunds<\/p>\n\n\n\n
-Maintain high standards of service quality and customer satisfaction<\/p>\n\n\n\n
Mandatory Skills & Experience<\/p>\n\n\n\n
-Strong hands-on experience in air ticketing (domestic & international)<\/p>\n\n\n\n
-Experience supporting corporate \/ premium travel accounts<\/p>\n\n\n\n
-Working knowledge of Galileo GDS<\/p>\n\n\n\n
-Good understanding of fare rules, routing, and airline policies<\/p>\n\n\n\n
-Excellent verbal and written communication skills<\/p>\n\n\n\n
Key Competencies<\/p>\n\n\n\n
-Customer-centric approach<\/p>\n\n\n\n
-Attention to detail and accuracy<\/p>\n\n\n\n
-Ability to work in rotational shifts<\/p>\n\n\n\n
-Time management and SLA adherence<\/p>\n\n\n\n
-Problem-solving and service recovery skills<\/p>\n\n\n\n
Interested candidates may please write on\u00a0ajay.k@mitrhr.com<\/p>\n<\/body>","protected":false},"excerpt":{"rendered":"
\ud83d\udccd Location : Mumbai \ud83d\udcbc Industry : Travel & Tourism \ud83e\uddd1\u200d\ud83d\udcbc Experience -Total: 6+ years -Relevant: 5+ years in ticketing operations \ud83d\udeb9 Gender Preference : Male candidates only \ud83d\udd52 Shift…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[208],"class_list":["post-594","post","type-post","status-publish","format-standard","hentry","category-jobs","tag-mitrhrjobs-ticketingjobs-travelconsultant-corporatetravel-gds-galileo-traveloperations-mumbaijobs-travelindustry-customersupport"],"_links":{"self":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/comments?post=594"}],"version-history":[{"count":1,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/594\/revisions"}],"predecessor-version":[{"id":595,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/594\/revisions\/595"}],"wp:attachment":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/media?parent=594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/categories?post=594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/tags?post=594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}