{"id":1533,"date":"2026-08-21T10:19:54","date_gmt":"2026-08-21T10:19:54","guid":{"rendered":"https:\/\/mitrhr.com\/current-openings\/?p=1533"},"modified":"2026-08-21T10:21:14","modified_gmt":"2026-08-21T10:21:14","slug":"customer-engagement-executive-manager","status":"publish","type":"post","link":"https:\/\/mitrhr.com\/current-openings\/2026\/08\/21\/customer-engagement-executive-manager\/","title":{"rendered":"Customer Engagement Executive \/ Manager"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\ud83d\udccd Location: Mumbai<br>\ud83d\udcca Experience: 2\u20138 Years<br>\ud83c\udfed Industry: \u00a0Enterprise Software<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What we&#8217;re looking for :<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>2\u20138 years of experience<\/strong> in B2B SaaS<\/li>\n\n\n\n<li>Background in <strong>Customer Success, Account Management, Client Engagement, or similar roles<\/strong><\/li>\n\n\n\n<li>Proven experience managing and retaining enterprise customers<\/li>\n\n\n\n<li>Strong verbal and written communication skills<\/li>\n\n\n\n<li>Experience working with <strong>global clients<\/strong> is an advantage<\/li>\n\n\n\n<li>Strong problem-solving and strategic thinking abilities<\/li>\n\n\n\n<li>Customer-first mindset with high ownership and accountability<\/li>\n\n\n\n<li>Ability to work independently and manage multiple client relationships<\/li>\n\n\n\n<li>Willingness to work across <strong>US\/EU time zones<\/strong> when required<\/li>\n\n\n\n<li>Exposure to <strong>XBRL\/iXBRL, RegTech, or financial technology<\/strong> is an added advantage<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What you&#8217;ll bring :<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ability to build trusted, long-term customer relationships<\/li>\n\n\n\n<li>Strong understanding of customer needs and ability to recommend relevant solutions<\/li>\n\n\n\n<li>Experience managing <strong>onboarding, training, adoption, and engagement<\/strong><\/li>\n\n\n\n<li>Ability to monitor account health and proactively address customer concerns<\/li>\n\n\n\n<li>Strong coordination skills across Product, Support, Sales, and other internal teams<\/li>\n\n\n\n<li>Ability to identify <strong>upselling and cross-selling opportunities<\/strong><\/li>\n\n\n\n<li>Strong focus on renewals, retention, referrals, and customer advocacy<\/li>\n\n\n\n<li>Ability to gather customer feedback and translate insights into actionable product improvements<\/li>\n\n\n\n<li>Excellent communication and issue-resolution skills<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To Apply : Email on\u00a0<a href=\"mailto:rashmita.r@mitrhr.com\">ajay.k@mitrhr.com<\/a>\u00a0, trishna.d@mitrhr.com , pooja.s@mitrhr.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udccd Location: Mumbai\ud83d\udcca Experience: 2\u20138 Years\ud83c\udfed Industry: \u00a0Enterprise Software What we&#8217;re looking for : What you&#8217;ll bring : To Apply : Email on\u00a0ajay.k@mitrhr.com\u00a0, trishna.d@mitrhr.com , pooja.s@mitrhr.com<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[687],"class_list":["post-1533","post","type-post","status-publish","format-standard","hentry","category-jobs","tag-mitrhrjobs-hiring-customersuccess-customersuccessmanager-accountmanager-clientsuccess-saasjobs-b2bsaas-enterprisesaas-accountmanagement-customerengagement-regtech-fintech-xbrl-ixbrl"],"_links":{"self":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/1533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/comments?post=1533"}],"version-history":[{"count":1,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/1533\/revisions"}],"predecessor-version":[{"id":1534,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/posts\/1533\/revisions\/1534"}],"wp:attachment":[{"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/media?parent=1533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/categories?post=1533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mitrhr.com\/current-openings\/wp-json\/wp\/v2\/tags?post=1533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}