Sales & Program Manager – GSA (Travel & Airlines)

πŸ“ Location: Africa (2-year international assignment)

🏒 Industry: Travel & Airlines (GSA Operations)

πŸ’Ό Employment Type: Full-time

πŸ“Š Experience: 5+ years

Key Responsibilities :

Sales Leadership & Revenue Growth

-Develop and execute sales strategies to achieve revenue and market share targets

-Identify and onboard new airline, corporate, and agency partnerships

-Build and manage a strong sales pipeline across B2B channels

-Lead negotiations with airline partners to secure commercial agreements

Program Management

-Design and manage airline sales programs, incentives, and promotional campaigns

-Track program performance and optimize outcomes through data analysis

-Align programs with partner objectives and market dynamics

Relationship Management

-Act as the primary point of contact for airline and key travel partners

-Strengthen relationships with travel agencies, tour operators, and corporate clients

-Ensure high service standards and partner satisfaction

Strategic Planning & Reporting

-Conduct market analysis and competitor benchmarking

-Prepare sales forecasts, budgets, and performance dashboards

-Present periodic business reviews to leadership and partners

Team Leadership

-Lead, mentor, and develop sales and program teams

-Drive a culture of accountability, performance, and collaboration

Operational Oversight

-Oversee ticketing, reservations, and customer support coordination

-Work closely with GDS platforms to ensure operational efficiency

-Ensure compliance with industry regulations and partner standards

Required Skills & Experience

-Bachelor’s degree in Business, Travel & Tourism, or related field (MBA preferred)

– 5+ years of experience in Travel / Airline GSA operations

-Proven track record in sales, program management, and revenue growth

-Strong experience with airline partnerships and trade relationships

-Proficiency in GDS systems (Amadeus, Galileo, Sabre)

-Strong analytical, reporting, and Excel skills

-Excellent communication, negotiation, and leadership abilities

Interested candidates may please write on shriyam.y@mitrhr.com

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