🏢 Industry – Real Estate
💼 Function – Pre-Sales | Inside Sales | Lead Management
Key Responsibilities
-Manage end-to-end pre-sales operations through inbound and outbound calling
-Lead and monitor a team of pre-sales executives to achieve lead qualification and site visit targets
-Ensure timely follow-ups, lead nurturing, and accurate CRM updates
-Work closely with marketing teams on lead quality and campaign performance
-Coordinate with site sales teams to ensure smooth handover of qualified leads
-Track daily MIS, conversion ratios, and team productivity
-Drive process improvements and maintain high customer experience standards
Required Experience & Skills
-Proven experience in real estate pre-sales / call center operations
-Strong team handling and performance management skills
-Excellent communication and customer engagement abilities
-Hands-on experience with CRM systems and lead tracking tools
-Strong analytical skills to monitor conversions and optimize performance
Interested candidates may please write on shruti.g@mitrhr.com