📍 Location : Mumbai
💼 Industry : Travel & Corporate Travel Technology
🧑💼 Total Experience : 8+ years
(5+ years relevant experience mandatory)
🚹 Gender Preference : Male candidates only
🎓 Education : Graduate (mandatory)
Key Responsibilities
-Lead end-to-end implementation of corporate travel solutions (OBT/CBT)
-Gather business requirements and translate them into system configurations and workflows
-Coordinate with internal technology teams and third-party vendors for integrations and API enablement
-Manage UAT cycles, troubleshoot issues, and ensure smooth go-live
-Deliver user training sessions and prepare implementation and process documentation
-Ensure data accuracy, system compliance, and optimal platform performance post-implementation
-Act as the primary client point of contact during implementation and transition to BAU (Business as Usual)
-Identify, diagnose, and resolve issues impacting client implementations
-Communicate effectively with stakeholders across different organizational levels
Mandatory Skills & Experience
-Experience in corporate travel technology, OBT/CBT implementations, or GDS-based travel operations
-Strong understanding of corporate travel workflows and system integrations
-Excellent verbal and written communication skills
-Proven ability to manage client-facing implementations independently
Key Competencies
-Client and stakeholder management
-Problem-solving and issue resolution
-Process documentation and training delivery
-Cross-functional coordination
-High attention to detail and ownership mindset
Interested candidates may please write on ajay.k@mitrhr.com