Program Manager

To apply: Share your resumes on rashmita.r@mitrhr.com


Key Responsibilities

Program Planning & Execution

  • Define program scope, objectives, and success criteria with stakeholders.
  • Develop and manage program roadmaps, schedules, and resource plans.
  • Ensure all deliverables meet agreed quality standards and timelines.

Stakeholder Management

  • Act as the primary point of contact for program communication and escalations.
  • Coordinate effectively across engineering, product, QA, UX, and business teams.
  • Manage expectations and maintain alignment throughout the project lifecycle.

Risk & Issue Management

  • Identify, assess, and proactively mitigate risks.
  • Resolve conflicts and eliminate roadblocks to ensure smooth delivery.
  • Maintain a risk register and track issue resolution.

Process & Quality Improvement

  • Implement and enhance Agile/Scrum/SAFe practices.
  • Promote engineering best practices and continuous improvement.
  • Conduct retrospectives and integrate key learnings into future programs.

Metrics & Reporting

  • Define and monitor KPIs such as velocity, defect rates, and delivery predictability.
  • Provide transparent, data-driven status updates to leadership.
  • Use insights to drive process optimization and informed decision-making.

Qualifications & Experience

  • Bachelor’s or Master’s degree in Computer Science or Engineering.
  • PMP, CSM, or equivalent certification preferred.
  • 5+ years of experience managing software development programs or projects.
  • Proven success in delivering complex, multi-team programs.
  • Hands-on experience with Agile tools (JIRA, Confluence, Azure DevOps).

Key Skills

  • Strong leadership and interpersonal communication.
  • Excellent stakeholder management and negotiation skills.
  • Analytical mindset with strong problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.

Preferred Attributes

  • Technical background or prior software development experience.
  • Familiarity with cloud platforms (AWS, Azure, GCP).
  • Experience working with distributed or global teams.
  • Passion for innovation and scalable solutions.

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