To apply: Share your resumes on khushboo.a@mitrhr.com
📍 Location: Mumbai
🧳 Experience: 15+ years in Corporate Travel
Role Summary:
You will lead the Business Travel division, owning end-to-end responsibility for revenue growth, profitability, client retention, strategic partnerships, and team leadership. A highly visible leadership role with direct accountability for business P&L, credit control, commercial strategy, and sales operations.
Key Responsibilities:
- Business Leadership: Manage the P&L and balance sheet of the Business Travel vertical, including credit risk evaluation of corporate clients.
- Sales Strategy & Execution: Drive upselling, cross-selling, and strategic sales initiatives to maximize revenue.
- Client Relationship Management: Ensure long-term relationships with key corporate clients; oversee retention, service delivery, and policy formulation.
- Supplier Management: Negotiate supplier contracts and commercial deals to ensure optimal value.
- Commercial Strategy: Contribute to defining the product and service mix, commercial roadmaps, and go-to-market plans.
- Operational Oversight: Collaborate with implementation, operations, and tech teams to automate travel policies and optimize client travel programs.
- Team Management: Coach and mentor a high-performing team; define KRAs/KPIs, drive productivity, and align team goals with business objectives.
- Client Onboarding & Delivery: Lead sales pitches, implementation, and seamless service delivery across accounts.
- Stakeholder Collaboration: Influence and collaborate with leadership across departments and client organizations.
Ideal Candidate:
- Deep expertise in the corporate travel ecosystem, with 15+ years in strategic, sales, and leadership roles.
- Strong commercial acumen with proven ability to manage P&L and influence CXO-level clients.
- Excellent negotiation, relationship-building, and strategic thinking skills.
- Hands-on experience with travel policy automation and tech integration.
- Ability to lead cross-functional teams and thrive in a fast-paced, client-facing environment.